Sign in and find your way around

The parent portal shows you how your child is doing at school: attendance, results, report cards, fees, homework and messages. It is free to use, and you see only your own children.

Get your login

Your child's school creates your login. Ask the school office for it if you do not have one. The office may send you your sign-in details by SMS or email. You sign in with your email or phone number, whichever the school has recorded for you, so make sure the school has your correct number.

Sign in

1. Open the parent sign-in page. The address is your school's website address followed by /parent/login, or use the Parent button on your school's own page.

   

2. Type your email or phone number and your password. Tick Remember me on your own phone or computer if you do not want to sign in every time.

3. Click Sign in.

If the details are wrong you see a message "Could not sign in" and a note under the field. Check for a typing mistake and try again.

Choose your own password

The first time you sign in, ShuleOS asks you to choose a new password, because the school gave you a temporary one. Type it twice and click Set New Password. Choose something only you know.

To change it again later, click your initials at the top right and choose Change password. This time there is a × to close it without changing anything, since it is your own choice, not something ShuleOS is requiring. The same menu has My profile, where you can correct your own name, add a photo, update your phone or email (you sign in with these, so keep them correct) and your address and occupation.

If you forget your password, ask the school office to reset it. They give you a new temporary password, and you choose your own when you sign in again. Never share your password, not even with the school.

Your home page: My Children

After you sign in you land on My Children.

• The banner greets you and shows the school, the academic year, the term, the number of children, and how far through the term the school is (for example "Week 6 of 16").
• Three shortcuts show what matters most: whether school fees are paid or owed, how much homework is to do (and how much is overdue), and what is coming up at school.
• A card for each child shows their attendance for the last 30 days, their latest exam average and report cards, their fees, and their homework. Each card has a link to see more, and Open record opens everything about that child in one place (see Your child's record).

If the school has switched off a part of the portal, for example fees, that card and its menu item are simply not shown.

The menu

The menu on the left (behind the three-line button on a phone) has one item for each part:

If you have more than one child

Every page shows one child at a time. When you have more than one child, a row of buttons with their names appears at the top of the page. Tap a name to switch to that child. The page you are on stays the same.

The bell and signing out

The bell at the top right shows notices from the school, for example when a report card is released. A number on it means unread notices. Click your initials at the top right and choose Sign out when you finish, especially on a shared phone.

If something goes wrong